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TITLE:

There is no In-box driver for my Brother printer and it seems that Brother has not yet developed a native Windows XP driver, what should I do?

Date : 2001/09/11
ID : prfaq0414

Description:

If there is no in-box driver or native Brother driver available for your product you must install an alternative in-box driver in order to use your Brother printer. Refer to the following table for the appropriate alternative driver suitable for your printer.

Printer Alternative In-Box driver (if you don't want to use the Native driver, or if a native driver is not available).
HL-1440
HL-1240
HL-1450
HL-1250
HL-1470N
HL-1270N
HL-820
HL-720
MC-3000
MFC Pro-700C

How to set up?

Follow the steps outlined below to install a Brother printer into a Windows XP PC if you have not downloaded a specific Windows XP driver from the Brother Solutions Center web site.

  • When you connect a device that does not already have an in-box driver, Windows XP will display the following screen.

    Option 1
    Select the "Install the software automatically (Recommended)" option and click "Next".

    Option 2
    Click the "Install from a list or specified location (Advanced)" option and click "Next".

Option 1 (There is an in-box driver available on the Microsoft XP web site)

  1. If you select the "Install the software automatically (Recommended)" option then your PC will attempt find the driver on you PC hard disc. If the driver is not available you will see the following screen.

    Click the "Finish" button.
  1. Your PC will now attempt to access the Windows XP web site to see if there is a suitable Brother driver. If there a driver is available Windows XP will automatically download it and you will be able to use your printer. If a driver is not available, exit the installer, switch your Brother device off and then on again and proceed with the steps detailed below.

Option 2 (There is no in-box driver available anywhere)

  1. Having selected the "Install from a list or specified location (Advanced)" option from the "Welcome to the Found New Hardware Wizard" screen you must specify the appropriate in-box driver, click the "Don't search, I will choose the driver to install" option and click "Next"
  1. Now specify the hardware type by scrolling down the list and selecting "Printers".
  1. Select the appropriate printer from the supported Brother device list and click "Next".

    Please refer to the table at the top of this page for the appropriate alternate driver.
  1. Click the "Finish" button to complete the installation of the driver.

Notes